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Privacy Policy

Last Updated: March 2026

Bitara is committed to protecting the privacy and security of personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard information when users interact with our website, services, and digital platforms.

Information We Collect

We may collect several types of information including:

Personal Information

Information that identifies or can reasonably be linked to an individual, including:

  • Name
  • Email address
  • Contact details
  • Company information
  • Account credentials
  • Communication records

Technical Information

When users access our website or services, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Website usage analytics
  • Access timestamps

Service Interaction Data

Information related to interactions with our services, including:

  • Support inquiries
  • Platform usage patterns
  • Feature engagement data

How We Use Information

Bitara processes information for the following purposes:

  • Providing and maintaining our services
  • Improving platform performance and reliability
  • Responding to inquiries and support requests
  • Communicating service updates or announcements
  • Enhancing security and fraud prevention
  • Complying with legal and regulatory obligations

Data Sharing and Disclosure

We do not sell personal information.

Information may be shared with trusted third parties in the following circumstances:

  • Technology infrastructure providers
  • Security and fraud prevention services
  • Professional advisors and auditors
  • Regulatory authorities when legally required

All third parties are required to maintain appropriate data protection standards.

Data Security

Bitara implements appropriate technical and organizational safeguards to protect personal information from unauthorized access, disclosure, alteration, or destruction. These measures include:

  • Secure infrastructure
  • Access control policies
  • Encryption protocols
  • Continuous security monitoring

Data Retention

Personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy, including compliance with legal, accounting, or reporting obligations.

User Rights

Depending on applicable regulations, individuals may have the right to:

  • Access personal data
  • Correct inaccurate information
  • Request deletion of personal data
  • Restrict processing
  • Request data portability

Requests can be submitted through our contact channels.

Policy Updates

We may update this Privacy Policy periodically to reflect operational or regulatory changes. Updated versions will be published on this page.